SAP Application Management Services (AMS)

ExcelCareTo continue to realize substantial benefits after a go-live of an enterprise application, organizations shift their focus on sustaining operations for cost and system efficiency. Microexcel enables organizations to thrive after go-live through our ExcelCareTM services, a comprehensive Application Management Services (AMS) program, which gives our customers flexibility and much needed predictability in the quality of SAP support and the associated cost.

The ExcelCareTM program supports the entire lifecycle of SAP applications and goes beyond cost reduction to focus on creating and extending application value

Microexcel has wide experiences in providing SAP application support for organizations of varying sizes, on a global basis including Level 1, Level 2 and Level 3 application support, spanning:

  • Functional support for all solutions of SAP for both on-premise and cloud applications
  • SAP Technical Development and Enhancement support
  • BASIS and HANA support

Functional Expertise

  • SAP S/4 HANA Business Suite including Financials, Logistics, HCM, SCM, PLM, CRM, EPM,GRC and SRM
  • SAP Mobility
  • SAP Cloud Applications including SAP SucessFactors, SAP Hybris, SAP Ariba
  • SAP Business Intelligence
  • SAP Enterprise Information Management

Technical Expertise

  • SAP System Administration, Monitoring and Security
  • SAP HANA
  • Functional and Technical Enhancements using ABAP, Java, and all SAP development tools
  • SAP Integration via SAP Process Orchestration, HANA cloud integration and other SAP middleware technologies
  • SAP NetWeaver Portal
  • UI Development using UI5, Fiori, SAP Personas

The key highlights and features of our ExcelcareTM – application support framework includes:

  • Covers L1 to L3 SAP functional and technical user support , continuous management , ongoing improvement and business change management activities
  • Integrated SAP support desk, best-in-class procedures based on “ Run SAP” processes, templates, incident management tools and reporting mechanisms, laying a strong foundation for comprehensive application support management.
  • A cost-effective AMS solution for customer transformation with SAP technology innovations – HANA Migration , Cloud, & Mobility
  • Distributed delivery through “onsite”, “onshore “and “offshore” capabilities
  • Flexible Pricing model’s offerings “Shared Services “ ,” Managed Service “, “Outcome based ” and “Staff Augmentation”

Contact sap@microexel.com for more information on our ExcelCareTM – application management services.

Leverage our resources to learn more about our SAP Services

SAP Overview
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SAP Managed Services
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HANA Cloud Strategy
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