ME:Blog | SAP CoE
Empowering your SAP Eco-System with Self-Enablement
Published: June 23, 2021
People love to say, “Give a man a fish, and he’ll eat for a day. Teach a man to fish, and he’ll eat for a lifetime.” What they don’t say is, “And it would be nice if you gave him a fishing rod.” That’s the part of the analogy that’s missing. _Trevor Noah
Self-enablement seeks to empower a person or team to perform tasks independently. The objective is to equip them, with not only knowledge and skills but also the tools and resources required to make them self-reliant.
A self-enabled individual is more involved because of a better understanding of processes which in turn, enhances the quality of their contribution. They are more effective at work, keen to explore and discover innovative solutions, learn continuously, and further enhance their skills.
Self-enablement training hones the ability to observe, imbibe and practice intelligent approaches to work that improves the overall quality of processes and results.
The Three Elements of Self-Enablement
There are three key elements to impart self-enablement skills – Training in the form of Workshops, Resources in the form of instructional guides and manuals, and a Community that supports discussions and collaborative problem solving.
Training workshops to develop self-enablement skills
When a workshop coach or trainer walks the participant through concepts, best practices, and case studies, it ensures active participation, optimal understanding, and effective learning.
The ideal approach is a mix of theoretical knowledge and practical application.
Theoretical modules help participants learn how to approach a challenging situation. A trainer instructs the participant on identifying the pain points, exploring potential solutions, and choosing the right frameworks, methods, and tools to address the issues.
Practical training allows participants to practice in a controlled environment. The coach helps by guiding them in their efforts. Participants learn to approach the problem in a systematic and structured manner. They are taught how to identify the issues, the challenges, and to find optimal ways to resolve it.
The focus is on developing key skills of planning, observing, learning, documenting, and course-correcting. The emphasis on creating plans, schedules, identifying deliverables, measuring, and comparing outcomes seeks to impart the skills that are vital in real life deployment scenarios.
Workshops that simulate real time scenarios are a powerful tool providing an opportunity for free interaction between coach and participants. It encourages brainstorming and exploring ideas drawing on their individual experiences and expertise in the subject.
Resources to support autonomous learning
Post training participants, while dealing with real world challenges, participants now users, often confront issues that they would not have encountered during the training sessions. Not all problems need expert intervention. With access to the instruction manuals and workshop resources, self-enabled users feel empowered to discover answers on their own.
A well-built repository of instructional knowledge is invaluable to a user looking for solutions. The purpose of self-enablement is accomplished when participants develop the capability to identify problems, search and arrive at answers on their own.
Instructional material, background documents, presentations, how-to manuals, troubleshooting guides facilitate better understanding. When additional third-party resources are also available for reference, it enhances self-enablement.
A ready go-to repository of knowledge facilitates learning, helps reinforce teachings communicated during the training sessions, and acts as reference material for future issue resolution.
Collaborative community as a Learning Hub
Learning is a continuous process. And to achieve excellence requires continuous improvement. Sharing experiences adds richness to interactions, as often the best perspectives come from other users and peers.
For self-enabled persons, communities provide a great platform to sharpen their knowledge and skills. Brought together by shared interests and a desire to create value, these drive innovation and excellence to create a thriving learning hub. It draws mentors, collaborators, and users to create an ecosystem that supports and builds better.
Like-minded community members help each other upscale their skills, generate awareness of new issues and solutions, and advocate best practices in the domain. They often evolve to become powerful lobbies that contribute to improving offerings through constructive feedback and suggestions.
The self-enablement concept is a powerful tool that empowers and encourages individuals to use their expertise and experience to consistently create and deliver superior business value.
At Microexcel, the concept of Self Enablement is an intrinsic aspect of our SAP deployments. We support customer teams in carrying out seamless migrations, implementations, and digital transformation exercises with our self-enablement approach. To know more, contact us on [email protected]