Microexcel® Announces Acquisition of Customer Dynamics
Secaucus, NJ (December 14, 2017)— Microexcel®, a global provider of technology solutions and services, has launched three bundled packages for Application Management Services (AMS) in support of SAP SuccessFactors Cloud. The packages offer predictability in cost, scalability of support, and confidence to customers in knowing their investment in SAP SuccessFactors Cloud is being optimized.
As an SAP Gold partner, Microexcel has a dedicated Center of Excellence for SAP SuccessFactors and HR Information Systems. From the experience of working with many global customers for the deployment of their SAP SuccessFactors Cloud solutions, Microexcel was able to assess the commonality of services and levels of support that customers were asking for. While custom programs are always an option, Microexcel customers can now take advantage of the cost savings of bundled packages. Whether customers need help in managing the frequent software releases or expanding the functionality or footprint of the solution, bundled packages are easy to leverage and are convenient for budgeting purposes.
“While we offer three different AMS packages for SAP SuccessFactors, our packages are highly flexible in that we offer roll over hours with all three packages, along with other benefits,” states Abe Iruegas, SAP Leader for Microexcel. “Many of our customers were looking for similar types of support so we decided to bundle our most common programs and also offer cost savings to alternative support offered by either SAP or other partners.”
The three different packages offered are:
- Base – benefits customers that just need day-to-day application management to ensure the system is supporting HR functions properly
- Comfort – best for customers that need the base support as well as additional help in operating their SAP SuccessFactors environments that may include release management, implementation of new releases and enhancements, integration, among other services
- Priority – best suited for customers that require not only smooth operations of their platform, but also performance and stability enhancement and extended functional consulting support
For customers that require additional types of services and support, customized programs can be created to ensure the right plan is in place. For complete details of the SAP SuccessFactors AMS packages offered, please visit www.microexcel.com email us at [email protected].
Microexcel Inc. is a global leader in providing innovative and comprehensive software solutions and services. Founded in 2001, Microexcel merges people and technology to deliver the most value and return on investment for customers. With headquarters in Secaucus, NJ, and offices worldwide, Microexcel provides full services and support to clients in the areas of Custom Software Development, Microsoft, SAP, Quality Assurance and Testing, IT Infrastructure, Open Source/Liferay, Staffing, and Interactive Services. Microexcel is ISO 27001:2013 and ISO 9001:2015 certified and is also a New York and New Jersey state Certified Minority-Owned Business Enterprise.
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