As e-commerce makes rapid strides in the digital era as the engine behind customer acquisition, product discoverability and customer engagement, it is fundamentally altering the business landscape for online and brick and mortar retail stores and pushing innovation in supply chain and social commerce.
Microexcel has deep experience in implementing both Demandware (formally Salesforce commerce cloud) and customized Salesforce commerce cloud solutions. We incorporate best practices to address the unique business goals and digital transformation needs of each customer.
The launch of a new site is just the first step. No retail business can afford to maintain a business as usual philosophy. Microexcel works with all of our clients post launch to help them evolve their customer’s online shopping experience. Whether that means helping them to:
- Define their multi-brand, multi-site digital commerce strategy
- Assess different third-party technologies & integration
- Develop a microsite
- Add new functionality for better user experience
- Deploy new software releases of new features and enhancements
We provide support at every stage of the lifecycle from requirements planning to deployment to site monitoring and beyond, so you can focus on growing your business. Our team of retail experts partner with our customers to define the right strategy, whether you want to go international, offer an omni-channel experience or drive customer loyalty, Microexcel is the right partner to help you achieve your goals.
Rely on us to manage your Demandware technology needs through our Application Management Services (AMS). Our comprehensive program provides world-class, 24/7 technical and troubleshooting support, on-going management, optimization and business change management.