ExcelcareTM: SAP Application Management Services

sap ams excelcareOrganizations that shift their focus on sustaining operations for cost and system efficiency, by leveraging a comprehensive SAP Application Management Services (AMS) or managed services program, continue to realize substantial benefits after a go-live of an enterprise applications. Microexcel enables organizations to thrive after go-live through our ExcelcareTM services, a comprehensive SAP Application Management Services (AMS) program, which gives our customers flexibility and much needed predictability in the quality of SAP support and the associated cost.

The ExcelcareTM program supports the entire lifecycle of SAP applications and goes beyond cost reduction to focus on creating and extending application value. By focusing on lowering costs of the day to day operational tasks and increase spend on more innovative business solutions, customers can lead in their industries.

Microexcel has wide experiences in providing SAP application management services and support for organizations of varying sizes, on a global basis including Level 1, Level 2 and Level 3 application support, spanning:

How to avoid the pitfalls of SAP AMS in the S/4HANA World
  • Functional support for all solutions of SAP for both on-premise and cloud applications
  • SAP technical development and enhancement support
  • BASIS and SAP HANA support

Functional Expertise

  • SAP S/4 HANA Business Suite including Financials, Logistics, HCM, SCM, PLM, CRM, EPM, GRC and SRM
  • SAP Mobility
  • SAP Cloud Applications including SAP SucessFactors, SAP Hybris, SAP Ariba
  • SAP Business Intelligence
  • SAP Enterprise Information Management

Technical Expertise

  • Functional and technical enhancements using ABAP, Java, and all SAP development tools
  • SAP Integration via SAP Process Orchestration, SAP HANA cloud integration and other SAP middleware technologies
  • SAP NetWeaver Portal
  • UI Development using UI5, Fiori, SAP Personas
  • SAP system administration, monitoring and security

The key highlights and features of our ExcelcareTM – SAP Application Management Services and Support framework include:

  • Covers L1 to L3 SAP functional and technical user support, continuous management, ongoing improvement and business change management activities
  • Integrated SAP support desk, best-in-class procedures based on Run SAP processes, templates, incident management tools and reporting mechanisms, laying a strong foundation for comprehensive application support management
  • A cost-effective AMS solution for customer transformation with SAP technology innovations – SAP HANA migration, Cloud, and mobility
  • Distributed delivery through onsite, onshore and offshore capabilities
  • Flexible pricing model offerings for shared services, managed services, outcome based and staff augmentation

Get complete details on bundled AMS packages for SAP SuccessFactors Cloud here!

Contact info@microexel.com for more information on our ExcelCareTM – SAP Application Management Services and Support.

Leverage our resources to learn more about our SAP Services

SAP Overview

SAP Managed Services

Top 10 Pitfalls of SAP AMS
White Paper

HANA Cloud Strategy

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